Adding Notes to an Interaction
To add notes to an interaction:
1. | Select the interaction file that you want to add a note to. |
2. | Click Notes & Tags. |
3. | Enter comments in the Note Edit box. |
4. | Click Add. |
To add a note to a specific location in the interaction:
1. | Select and play the interaction file that you want to add a note to. |
2. | When you reach the desired location in the playback, click Add Note. |
3. | Enter comments. |
4. | Click Save. |
To learn how to assign a tag to an interaction, check out Assigning a Tag to an Interaction.